"How do I explain my issue,
when I don’t know what it is?"
These are some of the most common basement and foundation issues that we see. This image will give you an idea of what we are looking for or some of the questions we may ask you while receiving your Request. This will also help with some of the routine Services that Suburban Basement offers. To see a list of all of our Services, Click Here and remember that some repairs are customized and therefore not labeled. If you are having an issue with your basement or foundation, contact us to go over your options.We are glad to discuss your Basement issues, Contact Us Now
"Can I repair this crack myself?"
Surface repairs with materials like mortar or caulk will not permanently seal the crack. These are merely topical. It may look good at first, but water will find its way through and push the surface material out with it.
Your best option is to have a professional seal the crack by injecting it with an epoxy polymer. This solution fills the full depth of the crack to prevent further erosion and eliminate the effects of further foundation settlement.For Professional Crack Repair with Warranty, Submit a Request Here
“How do Cracks Develop?”
“Is my home structurally unsound?”
“How does this happen to a new home?”
Foundation cracks are not out of the ordinary. The chances that the crack is the result of a bigger issue is low. However, ignoring the problem, CAN LEAD to a bigger issue.
Cracks can develop in the foundation during the settling process, curing, Seasonal changes and due to grading and landscaping issues. We have some News articles that cover this in more detail.Concerned about your home's foundation? Call us for a Free Estimate
"What is your Crack Repair Process?"
Our Inject and Seal Basement Crack repair starts with providing you an estimate, after receiving your request. Once an estimate is accepted, we schedule the repair. After it is completed, depending on the type of crack, you would either get a Clean-up appointment or we might ask you to do a water test. A water test helps to ensure the repair was sufficient. Our distinctive Clean-up appointment consists of removing the ports used during the repair and applying a final seal to the area that is paintable. Lastly, we cover your repair with our lifetime transferable warranty.Request a Free Estimate
“What is a Water Test?”
“Why am I being asked to complete one?”
Depending on the type of Foundation Repair we complete for you, we may ask you to perform a Water Test. This helps to ensure that the Repair is sufficient. To complete the test, run a hose outside, on the wall adjacent to the repair area. You will want to run the hose for 20-30 minutes. After running the hose go to the basement and see if any of the water is coming through. If there are no signs of leaking, you are all set. If you see signs of leaking, mark the area and take a picture. Some crack repairs may require a touch-up to completely seal the area and performing a water test will ensure that your repair is effective.Call us for Questions about your Water Test
“Can you fix an area
that has been previously repaired?”
“What if it was repaired by another company?”
There are times that a repaired area might require a touch-up. We try to avoid this situation by asking our customers to perform a Water Test and ensure the repair is sufficient. Fixing a previously repaired area will sometimes require chipping away at the product used. We are, however, usually able to fix these repairs. If the repair in question was completed by us and it was included in our Warranty, you can simply give us a call and we will address the issue promptly.Questions or Concerns? Contact us here
We had a few companies come out and give us an estimate for our foundation repair. Suburban Basement had the most logical and cost effective solution. One company insisted we install an interior drainage system that cost in excess of $15,000.00, another company insisted digging up the exterior of my foundation would solve the problem and at a cost of $7000.00, Suburban Basement did an epoxy injection to repair a crack in the foundation at a cost under $300. It’s good to know there are still some honest contractors out there.
I buy and sell properties for a living and we started using Suburban Basement a few years back. Not only are their services priced reasonably, they never try to sell you a service that you don’t need. That’s why I refer them to anyone looking for a basement repair company.
My husband and I had a company come out to repair a leak in our basement wall. We continued to have problems with the repair this company made, and they came back at least 5-6 times over the spam of 1 year, and still couldn’t resolve the problem. A friend gave us Suburban’s number and insisted we try them. To be honest we were apprehensive given the ordeal this other company put us through. Suburban came out and repaired the previous botched repair job and at a considerably less cost.It’s been over a year and still no leaks. We would highly recommend them to anyone considering a basement repair company.
I called a few companies out to give us an estimate to repair what turned out to be a drain tile issue with our home. Suburban Basement’s number was given to us by 2 different friends of ours, so they already impressed us with that. They explained to us that we did have a drain tile issue based on the fact that the wall showed no signs of moisture, and that the water was only coming up at the base where the floor meets the wall. So no outside digging was necessary. Mind you that they also did outside repairs when needed. They explained the whole process of why it leaked, how to repair the problem, and which methods are the appropriate ways to repair each issue. We were pleased that they took the time to go over every detail and question we had, made us feel confident that they were the right choice.
Great customer service and Workmanship done right which is extremely hard to find these days... Highly recommend this company!